Import Export Privacy Policy

Effective Year: 2021

1. Introduction

Welcome to Xperion Software Solutions (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Xperion Import and Export and use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address, company name, and other details you provide when creating an account, placing an order, or contacting us.
Payment Information: Credit/debit card details, bank account information, or other payment-related data necessary to process transactions.
Technical Data: IP address, browser type, operating system, device information, and browsing behavior collected through cookies and similar technologies.
Transaction Data: Details of products or services you purchase, order history, and shipping information.
Communication Data: Records of your interactions with us, including emails, chat logs, and customer support inquiries.

3. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders, including shipping and payment processing.
To communicate with you about your orders, inquiries, and account updates.
To improve our website, services, and customer experience.
To send promotional offers, newsletters, and marketing communications (with your consent where required).
To comply with legal obligations and resolve disputes.
Sharing Your Information

We may share your information with:

Third-Party Service Providers: Shipping carriers, payment processors, IT service providers, and marketing agencies who assist us in operating our business.
Legal Authorities: When required by law or to protect our rights, property, or safety.
Business Partners: In case of mergers, acquisitions, or partnerships, your information may be transferred to the new entity.
We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access, update, or delete your data.
Opt-out of marketing communications.
Restrict or object to the processing of your data.
Request a copy of your data in a portable format.
To exercise these rights, please contact us at contact@xperionsoftware.com.

7. International Data Transfers

If you are located outside the USA or India, please note that your information may be transferred to and processed in countries with different data protection laws. We will take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.